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Auto-Renewal Laws by State: How the Rules Differ on Notices, Cancellation and Who Can Sue

Auto-renewal laws by state share a core of disclosure, consent and easy cancellation, but differ on notice windows, online cancellation and who can sue.

By the Consentra editorial team · 11 min read · Published

For subscription businesses that sell to customers in more than one state and need to see where the state rules line up and where they do not.

An engraved still life of a folded road map held open by a brass compass, with a bundle of envelopes tied in twine and a rubber date stamp.

A subscription sold online is sold in every state at once. Each customer brings their own state's renewal law with them, and those laws were written at different times with different numbers in them.

This post compares the state statutes we opened for it, alongside one law firm's nationwide count. It is a comparison of what the texts say. It is not a complete survey, and it marks the places where we relied on a summary.

Auto-renewal laws by state at a glance

Most states now regulate consumer subscription renewals, and the count has been rising.

The figures in the table come from a client alert published by Benesch on 14 August 2026. They are one firm's count on one date. Other trackers may count differently depending on whether they include regulations, industry-specific statutes and laws limited to long-term contracts.

MeasureCountSource
States with general laws or regulations on automatically renewing consumer subscriptions28, plus the District of ColumbiaBenesch, 14 August 2026
States with rules for specific industries only6: Iowa, Missouri, Pennsylvania, Rhode Island, South Carolina, South DakotaBenesch
Jurisdictions where a class claim can rest on a noncompliant renewal practiceAt least 17Benesch
States with bills pending in the 2026 session5: Massachusetts, Michigan, New Jersey, New York, PennsylvaniaBenesch
Federal statuteRestore Online Shoppers' Confidence Act, 15 U.S.C. 8403U.S. Code
Federal click-to-cancel ruleVacated in 2025; new rulemaking opened 11 March 2026Covington

What is the federal floor?

A federal statute requires disclosure, informed consent and a simple way to stop charges for online negative option sales, without any time windows.

The Restore Online Shoppers' Confidence Act, at 15 U.S.C. 8403, applies to goods or services sold over the internet through a negative option feature. It makes it unlawful to charge a consumer unless the seller clearly and conspicuously discloses all material terms of the transaction before obtaining billing information, obtains the consumer's express informed consent before charging, and provides simple mechanisms for a consumer to stop recurring charges.

The FTC's attempt to add detail did not survive. Its amended negative option rule was vacated by the Eighth Circuit in the summer of 2025 on procedural grounds. Covington reports that the older rule is limited to prenotification plans such as product-of-the-month clubs and does not cover automatic renewals or free-to-pay conversions. The FTC announced an advance notice of proposed rulemaking on 11 March 2026, with comments due by 13 April 2026. The research notes behind this post found no proposed rule after that.

What do most state laws have in common?

They ask for clear disclosure before sign-up, affirmative consent, a retainable confirmation, a simple cancellation method and notice before a material change.

The statutes we read share a structure, and several use nearly the same words. Oregon's section 646A.295 is a compact example. It bars failing to present the offer terms in a clear and conspicuous manner before the agreement is fulfilled and near the request for consent. It bars charging the consumer without first obtaining affirmative consent. It requires an acknowledgment that includes the terms and cancellation information in a form the consumer can keep.

The same statute requires a toll-free telephone number, an email address, a postal address where the seller bills directly, or another cost-effective, timely and easy-to-use mechanism for cancellation. A material change to the terms needs a clear and conspicuous notice before it takes effect, with cancellation information.

California, New York, Virginia, Colorado and Minnesota each contain those elements in some form. The differences come in what each state added on top.

How do renewal-notice windows differ?

The window for a pre-renewal notice ranges from 15 to 45 days in some states to 30 to 60 days in others, and the trigger differs as well.

This is where one template stops fitting. California asks for a notice 15 to 45 days before renewal when the initial term is one year or longer. New York asks for a notice 15 to 45 days before the cancellation deadline when the initial paid term is one year or longer and the renewal is for six months or longer. Those look alike, but they count from different dates.

Colorado's window is 25 to 40 days before the first automatic renewal and each later one, and for terms shorter than a year the notice is tied to renewals that carry the contract past each 12-month period. Virginia's applies when an offer renews after more than 30 days and extends for more than 12 months, and the notice is due 30 to 60 days before the cancellation deadline or the end of the contract. Benesch reports the same 30 to 60 day window in Illinois for contracts of 12 months or more. Minnesota takes a different route and requires a written notice at least once per calendar year for continuous service agreements.

Free trials have their own notices. California requires one 3 to 21 days before a free trial or promotion longer than 31 days ends. New York requires one 3 to 21 days before the cancellation deadline for the first paid period when a trial lasts more than a month. Minnesota requires one no fewer than 5 and no more than 30 days before the end of a trial longer than 30 days. Virginia also has a notice for trials longer than 30 days; check the section for its timing.

StatePre-renewal notice windowWhen it appliesSection
California15 to 45 days before renewalInitial term of one year or longerBus. & Prof. Code 17602(b)(2)
New York15 to 45 days before the cancellation deadlineInitial paid term of a year or more, renewing for six months or moreGen. Bus. Law 527-a(1)(f)
Colorado25 to 40 days before each renewalFirst renewal and each later one; for shorter terms, renewals past each 12-month periodC.R.S. 6-1-732(4)
Virginia30 to 60 days before the cancellation deadline or contract endOffer renews after more than 30 days and extends beyond 12 monthsVa. Code 59.1-207.46(E)
Illinois30 to 60 days before the cancellation deadlineContracts of 12 months or more815 ILCS 601, as summarized by Benesch
MinnesotaAt least once per calendar yearContinuous service agreementsMinn. Stat. 325G.57, subd. 5

Which states require online cancellation?

Each of the five statutes we read with a cancellation section ties the cancellation method to how the customer signed up, in different words.

California requires that a consumer who accepted online be allowed to terminate exclusively online, at will, without further steps that obstruct or delay. New York requires cancellation to be as easy as the mechanism used to consent and available through the same medium, and says that if consent was given online, cancellation must be available online at least as easily.

Virginia's 2026 text requires a cancellation mechanism at least as easy as the sign-up method and available through each method used to start the offer. It adds that a consumer cannot be required to speak with a live or virtual agent unless sign-up required one, and that telephone cancellation must be free of charge. Benesch notes the 2026 amendments also removed a good-faith compliance defense.

Colorado describes a one-step online cancellation link as one way to meet its requirement for a simple, cost-effective, timely, easy-to-use and readily accessible mechanism. Minnesota requires a seller whose website has profile or subscription management features to include a 'termination election' on the site, in the form of a checkbox, button or similar simple mechanism that asks only for the information needed to process it.

How do the states handle price changes?

Some set a dated notice window for price changes, others fold them into a general material-change notice, and New York adds a consent or refund step.

California requires notice of a fee change no less than 7 and no more than 30 days before it takes effect. New York requires notice of material changes, including price increases, at least five business days and no more than 30 days beforehand. New York goes further for increases: the text requires either new affirmative consent or a chance to cancel within at least 14 days with a pro rata refund.

Colorado, Virginia and Oregon do not set a separate window for prices in the sections we read. Each requires clear and conspicuous notice of a material change with instructions for cancelling. Minnesota's text adds a consequence: a material change made without the required notice is 'void and unenforceable'.

Who can enforce these laws?

It depends on the state: some limit enforcement to public officials, and others allow private and class claims.

Colorado gives the attorney general and district attorneys exclusive authority to enforce its section. New York's section is enforced by the attorney general, with civil penalties of up to 100 dollars per violation, or 500 dollars for a knowing violation, and higher caps for multiple violations from a single act. It also provides a defense for an unintentional, bona fide error made despite reasonable procedures.

Other states route claims through their general consumer protection statutes. Benesch reports that Illinois treats a violation as an unlawful practice under its Consumer Fraud Act, which carries a private right of action and attorneys' fees, with a safe harbor for a business that has established and implemented written procedures. It reports that Virginia allows private actions for damages or civil penalties of up to 5,000 dollars per violation. In California, per Benesch, the renewal law has no direct private right of action and plaintiffs sue under other consumer statutes.

Benesch's list of at least 17 jurisdictions that allow a class claim names Arkansas, California, Connecticut, Delaware, Hawaii, Idaho, Illinois, Maine, Massachusetts, Nevada, New Hampshire, New Mexico, North Dakota, Oregon, Tennessee, Vermont and Virginia. The firm calls California and Illinois the primary terrain of private class action filings. Among its examples are a 7.5 million dollar class settlement over YouTube TV renewals in California, announced in July 2026, and a 1.55 million dollar settlement with FloSports in Illinois approved in February 2024.

What is new or pending?

Four states added or amended laws between 2024 and 2026, and five more had bills pending in 2026.

Benesch lists Louisiana (Act 830 of 2026), Maryland (2025), Minnesota (2024) and Virginia (2026 amendments) as recent additions. The history line on Virginia's section confirms chapters enacted in 2026, and Minnesota's sections cite a 2024 session law. We did not open the Louisiana or Maryland texts.

Pending bills on Benesch's list were Massachusetts HB 389, Michigan HB 4826, New Jersey A5395, New York S4391 and Pennsylvania HB 45. We have not checked whether any of them moved after August 2026. Massachusetts already has a regulation on Benesch's list, 940 CMR 38.00.

A vendor tracker published by Chargebee adds a New York City click-to-cancel rule shown as in effect from 1 October 2026 and a Louisiana click-to-cancel act expected on 1 January 2027. Those dates come from a billing vendor's page and should be confirmed against the official texts.

One flow, many states

The statutes point toward a small set of features that appear in the stricter texts, and a seller can compare its own flow against them.

The statutes we read are each written around that state's consumers, so a seller with customers across the country may have several texts to read. The list below collects the features that recur in the stricter statutes we read. It is a reading aid for a conversation with counsel and is not a compliance standard.

  • Renewal terms next to the consent control, with the post-trial price
  • A consent action specific to the renewal terms
  • A confirmation message with the terms and a cancel link
  • Online cancellation for anyone who signed up online, with no required conversation
  • A cancel control visible alongside any save offer
  • Dated notices before a long trial ends, before a yearly term renews and before a price change
  • A yearly reminder for ongoing subscriptions
  • A per-subscriber log of what was shown, sent and agreed to

Common questions

How many states have automatic renewal laws?

Benesch counted 28 states and the District of Columbia with laws or regulations on automatically renewing consumer subscriptions as of 14 August 2026, plus six states with rules for particular industries. Counts from other sources may differ depending on what they include.

Is there a federal automatic renewal law?

The Restore Online Shoppers' Confidence Act covers online negative option sales and requires disclosure, express informed consent and a simple way to stop charges. The FTC's more detailed click-to-cancel rule was vacated in 2025, and a new rulemaking opened in March 2026 has not produced a proposed rule by the reports we reviewed.

Which state has the strictest automatic renewal law?

That depends on the measure. California has the most notice types in the texts we read, New York adds a consent or refund step for price increases, and Virginia's 2026 amendments bar forcing a customer to speak with an agent to cancel. Benesch names California and Illinois as the main venues for private class actions.

Do I follow my own state's law or the customer's?

The statutes we read are written around the consumer. Oregon's, for example, applies to an offer made to a consumer in Oregon. Which laws reach a particular seller is a question for counsel.

Can customers sue under these laws?

In some states. Benesch lists at least 17 jurisdictions that allow a class claim based on a noncompliant renewal practice. Colorado, by contrast, gives exclusive enforcement authority to the attorney general and district attorneys.

Is this a complete 50-state survey?

No. We read the statutes of California, New York, Virginia, Colorado, Minnesota and Oregon, and relied on Benesch for Illinois and for the nationwide counts. Other states' laws are not described here, and this post is not legal advice.

Reviewed November 13, 2026

Consentra is software. Nothing on this site is legal advice, and using Consentra does not by itself make a business compliant with any law or carrier rule. Whether a rule applies to your business is a question for your counsel.

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