Recording Consent
Know who agreed to be recorded.
Recording Consent logs who was told a call, meeting or visit was being recorded or transcribed by AI, how they were told and what they said, per participant and per jurisdiction.

What goes wrong
A recording banner tells people. It does not show that they agreed.
Several states require every party to consent to a recording. AI notetakers and AI scribes add a second question: whether people were told that a third party's software was listening.
A general notice that may fall short
A note that says the patient consented
The law is unsettled
How it works
A record for each person in the conversation.
Recording Consent captures the disclosure and the answer of each participant on a call, in a meeting or at a visit. It runs on the same consent record, rule library and append-only log as the other eight modules.
- It records the disclosure
- The words used, the moment they were given and whether AI transcription or analysis was mentioned are captured.
- It records each answer
- Each participant's reply is tied to that person, including a refusal or a later withdrawal.
- It works out which rule to apply
- Recording Consent uses the locations you supply for the participants. When a location is unknown, it assumes every party must consent.
- It stands apart from the recording tool
- The consent record is kept in the append-only log, separate from the transcript or the note the tool produces.
- It gives voice agents a disclosure step
- An AI voice agent can call a step that gives the disclosure, waits for the reply and logs both.
Features
What Recording Consent is made of
Consent per participant
Records, for each person on a call, meeting or visit, whether they were told about the recording and what they answered.
Disclosure wording record
Keeps the exact words used to tell people they were being recorded or transcribed, and whether AI analysis was mentioned.
Jurisdiction default
Treats a conversation as needing consent from every party unless you set a different rule, because state lists of all-party consent laws do not agree.
Record independent of the scribe
For AI scribes, keeps the consent record apart from the note the scribe writes, so the proof does not depend on the tool being questioned.
Disclosure step for AI voice agents
A step a voice agent calls at the start of a conversation to give the recording and AI disclosure and log the reply.
Refusal handling
Records a refusal or a later withdrawal and tells the recording tool, where that tool accepts the instruction.
Export per conversation
Produces the consent record for one conversation or one person as a single packet.
On the platform
The steps of the consent record this module runs
All nine steps run in every module, from capturing what a person was shown to producing the record when someone asks for it.
- 1. Capture
- Record the page, form or script a person was shown, the exact wording, the time, the device and the action they took. A screenshot alone is not a record; the wording and the event are.
- 2. Bind
- Tie the event to one person, one phone number or account, and one named seller. A consent that cannot be linked to the person who gave it is the kind courts have refused to accept.
- 4. Scope
- Work out what the permission covers. Marketing or informational, which channel, which seller, which product, and for how long.
- 6. Record
- Write the decision, the inputs and their dates to a log that is appended to and never edited, so it can be produced later exactly as it was.
What this does not do
Where Recording Consent stops
It depends on what each platform exposes
It does not stop a recording by itself
It does not settle whether a vendor is a third party
It does not replace counsel
Read next
The guide, the article and the quiz
Reviewed 12 November 2026
Consentra is software. Nothing on this site is legal advice, and using Consentra does not by itself make a business compliant with any law or carrier rule. Whether a rule applies to your business is a question for your counsel.
See the consent record for yourself
Book a call and we show you the record on your own flow: what each person saw, what they agreed to, and what you can hand over when someone asks.