Recording Consent

Know who agreed to be recorded.

Recording Consent logs who was told a call, meeting or visit was being recorded or transcribed by AI, how they were told and what they said, per participant and per jurisdiction.

What goes wrong

A recording banner tells people. It does not show that they agreed.

Several states require every party to consent to a recording. AI notetakers and AI scribes add a second question: whether people were told that a third party's software was listening.

State lists that do not agree

Published lists of all-party consent states differ, partly because some states treat phone calls and in-person conversations differently.

A general notice that may fall short

Law firms following these cases say a standard line that a call may be recorded may not be enough where analysis by an outside vendor is alleged.

A note that says the patient consented

Lawsuits over AI medical scribes in California allege that generated notes stated patients had consented when they had not been asked. Those are allegations, and the cases are pending.

The law is unsettled

Claims against AI notetaker vendors are proceeding in California, and defendants have also won several rulings in 2026. No settlement has set a price.

How it works

A record for each person in the conversation.

Recording Consent captures the disclosure and the answer of each participant on a call, in a meeting or at a visit. It runs on the same consent record, rule library and append-only log as the other eight modules.

It records the disclosure
The words used, the moment they were given and whether AI transcription or analysis was mentioned are captured.
It records each answer
Each participant's reply is tied to that person, including a refusal or a later withdrawal.
It works out which rule to apply
Recording Consent uses the locations you supply for the participants. When a location is unknown, it assumes every party must consent.
It stands apart from the recording tool
The consent record is kept in the append-only log, separate from the transcript or the note the tool produces.
It gives voice agents a disclosure step
An AI voice agent can call a step that gives the disclosure, waits for the reply and logs both.

Features

What Recording Consent is made of

  • Consent per participant

    Records, for each person on a call, meeting or visit, whether they were told about the recording and what they answered.

  • Disclosure wording record

    Keeps the exact words used to tell people they were being recorded or transcribed, and whether AI analysis was mentioned.

  • Jurisdiction default

    Treats a conversation as needing consent from every party unless you set a different rule, because state lists of all-party consent laws do not agree.

  • Record independent of the scribe

    For AI scribes, keeps the consent record apart from the note the scribe writes, so the proof does not depend on the tool being questioned.

  • Disclosure step for AI voice agents

    A step a voice agent calls at the start of a conversation to give the recording and AI disclosure and log the reply.

  • Refusal handling

    Records a refusal or a later withdrawal and tells the recording tool, where that tool accepts the instruction.

  • Export per conversation

    Produces the consent record for one conversation or one person as a single packet.

See every feature of every module

On the platform

The steps of the consent record this module runs

All nine steps run in every module, from capturing what a person was shown to producing the record when someone asks for it.

1. Capture
Record the page, form or script a person was shown, the exact wording, the time, the device and the action they took. A screenshot alone is not a record; the wording and the event are.
2. Bind
Tie the event to one person, one phone number or account, and one named seller. A consent that cannot be linked to the person who gave it is the kind courts have refused to accept.
4. Scope
Work out what the permission covers. Marketing or informational, which channel, which seller, which product, and for how long.
6. Record
Write the decision, the inputs and their dates to a log that is appended to and never edited, so it can be produced later exactly as it was.

How the modules share one consent record

What this does not do

Where Recording Consent stops

It depends on what each platform exposes

Meeting and phone platforms control whether outside software can ask each participant for consent. Where a platform does not allow it, Recording Consent records the disclosure you gave and says what it could not capture.

It does not stop a recording by itself

It logs a refusal and passes it to the recording tool where that tool accepts the instruction. It does not block notetakers that run on a participant's own device.

It does not settle whether a vendor is a third party

Courts are divided on when an AI vendor counts as an outside listener. A consent record does not answer that question.

It does not replace counsel

Which state's rule governs a conversation across state lines is a legal question.

Reviewed 12 November 2026

Consentra is software. Nothing on this site is legal advice, and using Consentra does not by itself make a business compliant with any law or carrier rule. Whether a rule applies to your business is a question for your counsel.

See the consent record for yourself

Book a call and we show you the record on your own flow: what each person saw, what they agreed to, and what you can hand over when someone asks.