Prove every permission you rely on
Consentra is consent-record software: one record of what each person saw and agreed to, checked at the moments a carrier, a card network, a court or a customer asks you to prove it. It is for businesses that text, call, bill or contract with customers, and for the agencies and software resellers who register text-message senders for client businesses.
Nine modules. One consent record.
What is Consentra?
Consentra is consent-record software for businesses that have to prove a person gave permission. It keeps one record of what each person was shown and agreed to, when and on which device, and to check that record when a carrier, a card network, a court or a customer asks for proof. It has nine modules, each pointing the same record at a different place where a business is asked to prove permission: text-message sender registration, calls and texts, subscriptions, card disputes, online terms, recorded calls, automated decisions, opt-out signals and pre-contract disclosures.
Rules, registries and standards the modules are built around
These are laws, registries and industry rules. None of them is a customer, a partner or an endorsement.
- 10DLC registration
- The Campaign Registry
- Toll-free verification
- TCPA
- 47 CFR 64.1200
- National Do Not Call Registry
- State telemarketing laws
- State automatic-renewal laws
- Card-network dispute rules
- E-SIGN Act
- All-party recording laws
- Automated-decision rules
- Global Privacy Control
One record, nine modules
One consent record, checked where you are asked for proof
Each module points the same record at a different place where a business is asked to prove permission. Each card links to what its module does and where it stops.
Sender Check
Text-message sender registration and opt-in proof
Checks a business text-messaging registration against the reasons carriers reject them, hosts an opt-in page with the wording carriers look for, and keeps the consent record a reviewer asks for.
Learn more about Sender Check
Contact Gate
Calling and texting rules, checked before each contact
Answers allow or block before a call or text goes out: consent on file, do-not-call status, the recipient's local time, state rules and any opt-out.
Learn more about Contact Gate
Renewal Check
Subscription sign-up and cancellation flows
Audits a subscription checkout and cancellation flow against state automatic-renewal laws, watches the pages for changes, and keeps a dated log of what each subscriber was shown and agreed to.
Learn more about Renewal Check
Dispute Pack
Proof of agreement for card disputes
Assembles what a customer was shown and agreed to at checkout into the evidence a card dispute asks for: the terms, the disclosure, the acceptance and the usage that followed.
Learn more about Dispute Pack
Assent Log
Proof that a customer agreed to your terms
Records how your terms were presented and how each customer accepted them, version by version, so you can show what was presented and accepted when an arbitration clause or a limitation of liability is questioned.
Learn more about Assent Log
Recording Consent
Consent to record and to use AI on a conversation
Logs who was told a call, meeting or visit was being recorded or transcribed by AI, how they were told and what they said, per participant and per jurisdiction.
Learn more about Recording Consent
Decision Notices
Notices and records for automated decisions
Tracks which people were told an automated system was used in a decision about them, what they were told, and what they asked for afterwards.
Learn more about Decision Notices
Signal Check
Whether your site honors an opt-out
Loads your site the way a visitor does, sends an opt-out, and reports which tags still fire.
Learn more about Signal Check
Disclosure Proof
Proof that a required disclosure was delivered
Sends the disclosure a state requires before a contract is signed, records that it was delivered and acknowledged, and tracks the cancellation window that follows.
Learn more about Disclosure Proof
Who is asked for proof
What your kind of business is asked to prove
Agencies & Resellers
When you register a text-message sender for a client, the carrier or registry reviewer asks how that client’s subscribers opted in, and looks at the opt-in page and policy wording. Sender Check checks a registration against the rejection reasons the platforms publish, and keeps the opt-in record for each client in its own workspace. The carrier makes the final decision.
Lead Buyers & Call Centers
When a call or text is challenged, you are asked to show that this person agreed to be contacted by this seller, and what they were shown when they agreed. Contact Gate answers allow or block before each contact and writes the reason to the record. It is for human callers and for AI agents.
Subscription Businesses
A regulator or a card network asks what the subscriber was shown at sign-up, whether they agreed to renewal, and how they could cancel. Renewal Check reviews sign-up and cancellation flows against state automatic-renewal laws. Dispute Pack assembles what the customer agreed to into the evidence a card dispute asks for.
E-Commerce Brands
You are asked to show that a shopper accepted your terms, and that your site stops loading advertising tags when a visitor opts out. Assent Log records how terms were presented and accepted, version by version. Signal Check loads your site, sends an opt-out and reports which tags still fire.
Healthcare Practices
A practice that records visits or uses an AI scribe is asked who was told about the recording, how they were told and what they said. Recording Consent logs that for each participant. Consentra does not store clinical notes or health records, and nothing here is a statement about health-privacy law.
Real Estate & Home Services
Home-sale wholesalers and residential solar sellers are asked to show that a required disclosure reached the customer before the contract was signed. Disclosure Proof sends the disclosure, records that it was delivered and acknowledged, and tracks the cancellation window that follows.
Beside the modules
Also in the app
Also in the app: a policy library, rules, message checks, a change log, API keys and regulatory suggestions. They sit beside the nine modules, and each has the limits stated here.
Policy library with versions
Stores a policy fetched from a web address and keeps numbered versions of it. It does not distribute policies or collect acknowledgements.
AI-drafted rules, reviewed by a person
A language model drafts plain-language rules from a stored privacy policy or terms document. A person edits them and turns each one on or off.
Message text check, reviewed by a person
Message text you submit is compared against the active rules by a language model and either passes or is flagged for a person to review. Nothing is sent, intercepted or stopped, and no text, voice or email provider is connected.
Change log with export
Each change to the data writes a log entry chained to the one before it. Entries can be filtered, checked and exported as CSV, HTML or PDF. Access to the log is not yet restricted and old entries can be removed, so we do not call it tamper-evident.
API keys
Create, revoke and rotate keys and see request counts. Key handling is early: scopes are not enforced and it is not ready for outside use.
Regulatory suggestions, on request
When asked, pulls recent items from Congress.gov, Regulations.gov and Open States and has a language model suggest edits to a stored privacy policy. It runs only on request, not on a schedule.
Open pages
Free to use now
These pages need no account. The tools run in your browser.
Tools
Small checks such as a sender pre-check and an opt-in wording check.
Quizzes
One self-assessment for each module, to see where your own records have gaps.
Guides
Plain explanations of the rules each module is built around, with the sources linked.
Blog
Shorter pieces on recent rule changes and what they ask a business to keep.
Also open: the pricing and the thesis behind the product.
Common questions
Common questions about Consentra
What is Consentra?
Consentra is consent-record software. It keeps one record of what each person was shown and agreed to, and checks that record at the moments a carrier, a card network, a court or a customer asks a business to prove permission. The thesis page explains why it starts with text-message sender registration.
What is a consent record?
A consent record is one entry that says what a person was shown, what they agreed to, when, on which device, and what has happened to that permission since, such as an opt-out or a cancellation. A screenshot alone is not a record; the wording and the event are. The guides explain the rules that ask for this kind of record, with the sources linked.
Who is Consentra for?
The first module, Sender Check, is for marketing agencies and software resellers who register text-message senders for client businesses. The other modules are for lead buyers and call centers, subscription businesses, online stores, practices that record visits, and home-sale wholesalers and residential solar sellers.
What do the first four modules cover?
Sender Check: text-message sender registration and opt-in proof. Contact Gate: calling and texting rules, checked before each contact. Renewal Check: subscription sign-up and cancellation flows. Dispute Pack: proof of agreement for card disputes. The other five are on the products page, and the features page lists every feature.
What else is in the app?
Beside the nine modules, the signed-in app has six more capabilities: Policy library with versions; AI-drafted rules, reviewed by a person; Message text check, reviewed by a person; Change log with export; API keys; Regulatory suggestions, on request. Each has limits, which are listed under Also in the app.
Is Consentra legal advice?
No. Consentra is software. Nothing on this site is legal advice, and using Consentra does not by itself make a business compliant with any law or carrier rule. Whether a rule applies to your business is a question for your counsel.
How do I get access?
Request a demo by booking a call, or write to us through the contact page, and we set up an account with you. The pricing page shows the prices.
What can I use without an account?
The free tools, the self-assessment quizzes, the guides and the blog are open to everyone. The tools run in your browser.
Tell us what you are asked to prove
Consentra has nine modules. Book a call to see the one that fits the proof you are asked for, on your own flow.