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Quiz · Subscription sign-up and cancellation flows

Would your subscription flow hold up to a close read?

For founders and e-commerce leads at businesses that sell subscriptions or free trials that convert to paid. It takes about five minutes and is easiest with your checkout page open.

Questions
8
Scored out of
16
Your answers
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What it is
A self-assessment, not a legal review.
0 of 8 answered
  1. Question 1 of 8Would a first-time buyer see, before paying, that the purchase renews automatically?
  2. Question 2 of 8Does the customer take a separate action to agree to the recurring charge, such as ticking an empty box?
  3. Question 3 of 8Do you send an acknowledgment after sign-up that restates the terms and how to cancel, and can you show it was delivered?
  4. Question 4 of 8Can a customer who signed up online cancel online, in the same medium?
  5. Question 5 of 8Does anything stand between the cancel request and the cancellation, such as a series of save offers?
  6. Question 6 of 8Do you send reminders before a renewal, including an annual reminder for long-running subscriptions?
  7. Question 7 of 8Do you give advance notice before changing a subscription price?
  8. Question 8 of 8For one named subscriber, could you show which version of the checkout disclosure they saw?

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Reviewed 12 November 2026

Each question comes from the sources listed alongside. Where a source is a vendor or a law firm summary, the explanation says who reported it. Whether a rule applies to your business is a question for your counsel.

This is a self-assessment built from published sources, not a legal review. A score describes how complete your records and practices look against this checklist, and nothing more.

Consentra is software. Nothing on this site is legal advice, and using Consentra does not by itself make a business compliant with any law or carrier rule. Whether a rule applies to your business is a question for your counsel.

Sources

  1. Benesch: state-law subscription class actions
  2. Benesch: a dozen new lawsuits
  3. Davis+Gilbert on California AB 2863
  4. Covington on the FTC rulemaking
  5. terms.law practitioner memo

Keep the record before you need it.

Consentra Renewal Check covers subscription sign-up and cancellation flows. Book a call to see it on your own flow.

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