Renewal terms away from the button
State laws commonly ask for the renewal terms to be shown clearly near the request for consent. Complaints often allege the customer thought the purchase was a single order.
Renewal Check
Check the sign-up and the cancel flow.
Renewal Check audits a subscription checkout and cancellation flow against state automatic-renewal laws, watches those pages for changes, and keeps a dated log of what each subscriber was shown and agreed to.
What goes wrong
A checkout that looked fine last year may not match this year's rules.
Most states now have an automatic-renewal law, and recent changes have added obligations. The federal rule was struck down on procedural grounds in 2025 and the FTC opened a new rulemaking in March 2026, so state law is where the detail sits.
Cancellation that is harder than sign-up
California's amended law, which law firms describe as applying to contracts made or renewed from July 2025, expects a customer who signed up online to be able to cancel online.
A demand letter before any lawsuit
Defense firms describe a steady flow of demand letters to subscription sellers, including small ones on standard e-commerce platforms. Nobody publishes a count.
No log to answer with
These disputes tend to come down to records: when consent was given, which disclosure version was shown, and whether the acknowledgment and the renewal notice were sent.
How it works
Read the flow the way a customer meets it.
Renewal Check reads the checkout and the cancellation path and re-checks them when a page changes. It runs on the same consent record, rule library and append-only log as the other eight modules.
- It captures the flow from outside
- Renewal Check loads the checkout and the cancellation path as a customer would and records the wording, the layout and the steps.
- It compares the flow against state rules
- Each rule in the library carries its source, version and effective date. The report says which rule a finding relates to. Whether that rule applies to you is a question for counsel.
- It keeps a record per subscriber
- Once connected to your checkout, it logs the disclosure version shown, the consent, the acknowledgment and each reminder, using the same consent record Sender Check writes.
- It watches for regressions
- A redesign or a new offer can undo a fix. Renewal Check re-runs its checks when a page changes and reports the difference.
Features
What Renewal Check is made of
Sign-up disclosure check
Checks whether the renewal terms appear near the purchase button and whether consent to the renewal is a separate, unchecked action.
Cancellation path check
Walks the cancellation flow from outside and reports whether a customer who signed up online can cancel online, and what stands in the way.
State rule comparison
Compares the captured flow against the automatic-renewal rules of each state in the rule library, each with its source and effective date.
Reminder and price-change tracking
Records which renewal reminders and price-change notices were sent to each subscriber, and when.
Acknowledgment record
Records that the confirmation sent after sign-up included the renewal terms and how to cancel.
Page change watch
Re-runs the checks when a checkout or cancellation page changes and says what changed.
Dated record per subscriber
Keeps, for each subscriber, the disclosure version shown, the consent, the notices and any cancellation request, with dates.
On the platform
The steps of the consent record this module runs
All nine steps run in every module, from capturing what a person was shown to producing the record when someone asks for it.
- 1. Capture
- Record the page, form or script a person was shown, the exact wording, the time, the device and the action they took. A screenshot alone is not a record; the wording and the event are.
- 3. Check
- Compare the captured wording and flow against the rule that applies: a carrier registration requirement, a calling rule, a state renewal law, a card-network evidence standard.
- 6. Record
- Write the decision, the inputs and their dates to a log that is appended to and never edited, so it can be produced later exactly as it was.
- 8. Watch
- Re-run the checks when a page changes, a rule changes or a registration lapses, and say what changed.
What this does not do
Where Renewal Check stops
It does not cover every state
The rule library covers a limited number of states and says which ones. A state that is absent has not been checked.
It does not see what happens off the page
A scan from outside cannot tell whether a phone agent honored a cancellation or whether a reminder email arrived. Those depend on the data you connect.
It does not replace your billing system
Renewal Check records and checks. It does not charge cards, send renewals or process cancellations.
It does not replace counsel
A clean report means the checks in the library passed on the date shown. It carries no promise that a flow meets any law.
Read next
The guide, the article and the quiz
Reviewed 12 November 2026
Consentra is software. Nothing on this site is legal advice, and using Consentra does not by itself make a business compliant with any law or carrier rule. Whether a rule applies to your business is a question for your counsel.
See the consent record for yourself
Book a call and we show you the record on your own flow: what each person saw, what they agreed to, and what you can hand over when someone asks.