Consentra vs Manual TCPA Compliance
Manual TCPA compliance is a lawsuit waiting to happen. Human error costs companies millions — from missed opt-outs to forgotten DNC scrubs. Consentra eliminates the risk with 24/7 automated protection that never misses a violation.
Manual Processes
- Staff can't monitor every call — violations slip through
- Opt-outs processed hours/days later in batches
- DNC scrubbing depends on someone remembering to do it
- No way to identify honeypot traps manually
- Consent tracking in spreadsheets with gaps and errors
- Audit trails incomplete — missing timestamps and proof
- Legal changes require manual review and system updates
- One employee mistake = million-dollar class action
Why Manual TCPA Compliance Fails
Human Error is Inevitable
One missed opt-out or forgotten DNC scrub triggers lawsuits. Pizza Hut's manual process missed "Do not text me anymore" — lawsuit followed. Consentra never misses.
Can't Scale Without Risk
As call volume grows, manual processes break down. More calls = more violations. Consentra scales infinitely with zero additional risk.
No Defense Against Class Actions
When sued, manual records are incomplete or missing. You can't prove compliance. Consentra's timestamped logs defeat class actions instantly.
Always Playing Catch-Up
Laws change faster than manual updates. Texas adds text coverage, Connecticut changes hours — you're non-compliant until someone notices. Consentra updates automatically.