Consentra vs Legacy TCPA Systems

Legacy compliance tools leave you exposed to TCPA class actions. They miss opt-outs, can't detect honeypot traps, and lack real-time monitoring — the exact failures that cost companies millions. Consentra's AI-powered platform prevents violations before they happen.

Consentra Platform

  • AI detects opt-outs in natural language ("leave me alone" = STOP)
  • Real-time call/text blocking before violations occur
  • Automatic DNC list scrubbing with daily updates
  • Honeypot trap detection preventing billion-dollar exposure
  • Reassigned number validation before every campaign
  • Consent verification with timestamped proof
  • Auto-updates for federal + 15 state mini-TCPA laws
  • Litigation-ready audit trails for instant defense

Legacy Systems

  • Only recognize exact "STOP" keyword — miss variations
  • Batch processing delays allow violations to go out
  • Manual DNC scrubbing prone to human error
  • No honeypot detection — calls go to trap lines
  • No reassigned number checks — wrong number lawsuits
  • Weak consent tracking with gaps in documentation
  • Manual rule updates lag behind law changes
  • Incomplete logs make class action defense impossible

Why Businesses Switch to Consentra

Zero Missed Opt-Outs

AI understands any opt-out phrasing, preventing the Pizza Hut scenario where "Do not text me anymore" triggered a class action lawsuit

No Wrong-Number Disasters

Validate every number before dialing, avoiding the American Express situation: $2.2M in legal fees for wrong-number discovery

Defeat Class Actions

Instant access to timestamped consent records and call logs — the evidence that saved Spark Energy from tens of millions in liability

Always Compliant

Automatic updates for all 50 states, so you're protected when Texas expands TCPA to texts or Connecticut changes calling hours

The Cost of Legacy Systems

Opt-Out Processing

Consentra

NLP-powered AI recognizes opt-outs in any form — "stop texting", "leave me alone", "don't contact me" — and instantly blocks future communications across all channels. Real-time sync ensures zero texts go out after opt-out.

Legacy Systems

Exact keyword matching only. If customer doesn't type "STOP" precisely, the system misses it. Batch processing means texts continue going out for hours or days. Result: lawsuits like Pizza Hut's for ignoring clear opt-out language.

Consent Verification

Consentra

Every contact requires verified consent with date, time, IP address, and consent form stored. If challenged, produce ironclad proof instantly — the strategy that helped Spark Energy defeat a class action claiming lack of consent.

Legacy Systems

Consent tracking is incomplete or manual. When sued, you scramble to find proof that may not exist. Weak documentation leads to costly settlements or massive discovery burdens like AmEx's $2.2M in legal fees.

Honeypot & Trap Detection

Consentra

Proprietary database of known honeypot numbers (Nomorobo, YouMail) and serial litigators. Flags suspicious number blocks before you dial, preventing the Synchrony Bank scenario: 2,368 calls to traps = potential $1.1M+ in damages.

Legacy Systems

No honeypot detection. You blindly call inactive trap lines set up to catch violations. One campaign to honeypots can trigger billion-dollar class action exposure with thousands of $500-$1,500 per-call penalties.