Quiz · Calling and texting rules, checked before each contact

Are your calls and texts checked before they go out?

For sales teams, call centers and anyone running an AI voice or text agent that contacts consumers in the United States. It takes about five minutes.

Questions
8
Scored out of
16
Your answers
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What it is
A self-assessment, not a legal review.
0 of 8 answered
  1. Question 1 of 8For marketing calls or texts sent with an autodialer or a prerecorded or artificial voice, do you hold a written consent record for each number?
  2. Question 2 of 8Does your consent wording say that the person agrees to marketing calls using an autodialer or artificial or prerecorded voice, at a specified number, and that agreeing is not a condition of purchase?
  3. Question 3 of 8Do you scrub call lists against the National Do Not Call Registry using a copy no more than 31 days old?
  4. Question 4 of 8When someone asks you to stop, is the request honored on every channel within 10 business days?
  5. Question 5 of 8Do your text systems treat all of these replies as an opt-out: stop, quit, end, revoke, opt out, cancel, unsubscribe?
  6. Question 6 of 8Before each contact, do you check the time where the recipient is, and any narrower hours their state sets?
  7. Question 7 of 8If you use an AI-generated voice, do you apply the same consent, identification and opt-out steps as for a prerecorded call?
  8. Question 8 of 8Do you keep consent records, do-not-call requests and call detail records for at least five years?

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Reviewed 12 November 2026

Each question comes from the sources listed alongside. Where a source is a vendor or a law firm summary, the explanation says who reported it. Whether a rule applies to your business is a question for your counsel.

This is a self-assessment built from published sources, not a legal review. A score describes how complete your records and practices look against this checklist, and nothing more.

Consentra is software. Nothing on this site is legal advice, and using Consentra does not by itself make a business compliant with any law or carrier rule. Whether a rule applies to your business is a question for your counsel.

Sources

  1. 47 U.S.C. 227
  2. eCFR 47 CFR 64.1200
  3. Duane Morris on the Fifth Circuit oral-consent ruling
  4. Nelson Mullins on the revocation rules
  5. Crowell & Moring on the FCC amendments
  6. Pennsylvania Act 47 of 2026
  7. FCC 24-17 declaratory ruling
  8. FTC Telemarketing Sales Rule final rule

Keep the record before you need it.

Consentra Contact Gate covers calling and texting rules, checked before each contact. Book a call to see it on your own flow.