Quiz · Proof that a customer agreed to your terms

Can you show a customer agreed to your terms?

For product, legal and operations people at companies whose terms include an arbitration clause or a limit on liability. It takes about five minutes with your sign-up screen open.

Questions
8
Scored out of
16
Your answers
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What it is
A self-assessment, not a legal review.
0 of 8 answered
  1. Question 1 of 8Does a customer take an explicit action to accept the terms, such as ticking a box or pressing a button that says they agree?
  2. Question 2 of 8Does the label on the button tell the customer that pressing it means agreeing to the terms?
  3. Question 3 of 8Is it impossible to finish signing up without passing the acceptance step?
  4. Question 4 of 8Do you know which sign-up flow each existing customer went through?
  5. Question 5 of 8Do you store which version of the terms each customer accepted, and when?
  6. Question 6 of 8Does the document your team would point to in court contain the clause you want to rely on, as it stood on that date?
  7. Question 7 of 8Could you show what the acceptance screen looked like on the day a given customer signed up?
  8. Question 8 of 8If you have a separate text-message sign-up, does it have its own acknowledgment of the terms that apply to it?

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Reviewed 12 November 2026

Each question comes from the sources listed alongside. Where a source is a vendor or a law firm summary, the explanation says who reported it. Whether a rule applies to your business is a question for your counsel.

This is a self-assessment built from published sources, not a legal review. A score describes how complete your records and practices look against this checklist, and nothing more.

Consentra is software. Nothing on this site is legal advice, and using Consentra does not by itself make a business compliant with any law or carrier rule. Whether a rule applies to your business is a question for your counsel.

Sources

  1. Fenwick on Chabolla v. ClassPass
  2. Kilpatrick on Wong v. LaserAway
  3. TCPAWorld on the Red Robin ruling
  4. Perkins Coie on the Honey ruling
  5. Ninth Circuit memorandum, No. 25-7045
  6. Ninth Circuit memorandum, No. 25-7161

Keep the record before you need it.

Consentra Assent Log covers proof that a customer agreed to your terms. Book a call to see it on your own flow.